Coaching & mentoring services

Mel Lambert is our founder. An experienced strategic facilitator, co-design practitioner and coach, Mel specialises in elevating the voices of lived experience. She is driven by the passionate belief that people are the best designer of their own solutions, given the right conditions and support.

Initially founding Think Human purely as a consultancy, Mel found over the years that people sought her out for coaching and mentoring advice and support. Not only did they seek her out, but she really enjoyed the opportunity to invest in the development of individuals in this way, while supporting the system-level changes that impacted them over on the consulting side of the business!

As result, Mel began her from journey as coach in 2019 and is now a certified Organisational Coach (IECL Level2) and a Tiny Habits™ behaviour coach. She draws on the disciplines of human-centred design, change management (PROSCI™) and Narrative Therapy (Dulwich Centre) to offer 1:1 coaching and group coaching programs for individuals, staff teams and organisations at times of significant transition and change.

Mel’s particular passion lies in supporting people to be intentional about their ‘second half’ of life and work. She is recognised nationally as a thought leader in purposeful longevity and is the driving force behind our sister brand, Life Navigation Lab.

Paul is an experienced healthcare executive and digital transformation leader with a reputation for delivering innovative, values-driven solutions across public, private, and not-for-profit sectors.

As Director of Think Human, Paul leads a consultancy that specialises in digital health leadership, strategic facilitation, and organisational reform. His work spans healthcare, human services, utilities, manufacturing, and education, with a strong track record in digital health and health facilities consulting.

Paul’s approach is inspirational and unconventional, grounded in a deep commitment to community outcomes and the intelligent use of technology. He brings calm, authoritative leadership to complex environments, underpinned by strong governance credentials including completion of the Australian Institute of Company Directors (AICD) course.

Previously, Paul served as Executive Director of Digital Design at the Central Adelaide Local Health Network (CALHN), where he led the rollout of the Sunrise EMR and developed a comprehensive digital strategy aligned with CALHN’s strategic ambitions. His tenure involved extensive engagement with staff, consumers, industry, and government, resulting in a robust understanding of modern hospital digital architecture and data systems. Prior to this Paul lead the team which commissioned and moved the Royal Adelaide Hospital to its current location.

With a Bachelor’s Degree in Physiotherapy and a Master’s in International Health, Paul combines clinical insight with strategic acumen. He is an Adjunct Industry Fellow at the University of South Australia (Adelaide University) and maintains strong relationships with key stakeholders across Local Health Networks and government agencies.
Paul’s leadership is defined by optimism, human connection, and hospitality—principles that shape his workshops and engagements. He creates safe, inclusive spaces that foster genuine dialogue and collective problem-solving, ensuring all voices are heard and valued.

In his spare time Paul can be found nurturing baby trees for Trees for Life and administering community sport at the beloved Bearcats Basketball Club.